How Much Compensation Could You Get for Mis-Sold Car Finance?
If you think your car finance was mis-sold, you will likely want to know about the potential compensation package. The key point is this. There is no fixed payout and the amount depends on your agreement, how it was arranged, and what the lender decides after reviewing your complaint.
Motor Finance Redress Scheme Refined After Latest Review - 18 February 2026
On the 18th February 2026, media reports confirmed that the Financial Conduct Authority (FCA) is preparing updates to its proposed motor finance redress scheme that could ease some obligations on carmakers’ finance arms, known as captive lenders. This follows widespread consultation responses from lenders, automotive manufacturers and industry groups on the draft scheme design.
What Is the Financial Ombudsman Service and When Can It Help With Car Finance Claims?
If you have complained about your car finance and the lender has said no, you may be asking what the Financial Ombudsman Service actually does and if they can help with your complaint. This guide explains what the Financial Ombudsman Service is, how the process works, and when it may help with a PCP or Hire Purchase complaint.
Why Subprime Car Finance Customers Are Most Likely to Be Mis-Sold
Subprime car finance helps many people access a car when their credit history is poor or limited. For some, it is not a fallback option. It is the only realistic way to get a vehicle.
Mis-Selling vs Bad Customer Service, What’s the Difference?
Mis-selling and bad customer service are often mixed up, and it is easy to see why. Both can leave people feeling frustrated, stressed, and wondering why something that should have been simple suddenly feels very complicated. However, they are not the same thing, and understanding the difference can make a big difference to how you approach a complaint and what outcome you can realistically expect.
Can You Claim After Paying Off Car Finance?
A paid-off car finance agreement may still be relevant to a complaint. Find out what matters, which agreements may qualify and how to find old finance details.
Can Mis-Sold Car Finance Be Claimed for a Deceased Relative?
Can you claim mis-sold car finance for a deceased relative? Learn who may act for the estate, what documents are needed and what happens next.
The Motor Finance Investigation: What It Means for Your Claim
Over the past year or so, the spotlight has really been shone on just how car finance agreements were sold here in the UK. People are increasingly concerned about how commissions were arranged, how interest rates were set, and how transparent it all was. It's all leading to the FCA carrying out a review of car finance that will run from 2024 to 2026. This review is now having a significant impact on how complaints and claims are assessed across the motor finance industry.
Can You Claim Mis-Selling If You Settled Your Car Finance Early?
Paying off car finance early often feels like closing a chapter. You request a settlement figure, make the payment, and assume the story is over. For many drivers, that’s where the questions stop.
Mis-Sold Car Finance for Bad Credit Borrowers: What You Need to Know
Many people rely on a car to manage everyday life, whether that's to commute to work, taking the kids to school, or handling daily responsibilities. When paying upfront is not an option, car finance can feel like the only practical solution. This can be especially true for people with a poor credit history, who may feel they have limited choices.
What Information Should a Car Dealer Give You Before You Sign?
Buying a car usually starts with excitement and ends with paperwork. Somewhere between the test drive and being shown how the sat nav works, you’re handed a stack of documents and a pen that always seems to run out just before the important bit.
Were You Told PCP Was the “Only Option”? Why That’s Mis-Selling
Personal Contract Purchase, usually shortened to PCP, has become one of the most common ways people finance cars in the UK. By spreading the cost over time, it can make monthly payments feel more manageable and open the door to cars that might otherwise seem unaffordable. For many people, that flexibility is appealing.
